Tim Cook's Email to Apple Staff Regarding Supplier Responsibility Report

tim cook headshotEarlier today, Apple released its 2012 Supplier Responsibility Progress Report, an annual report that was supplemented for the first time by a public list of over 150 companies that supply components and manufacturing services to the company.

As related by French site MacGeneration, Apple CEO Tim Cook sent the following email to company employees today addressing the developments on the supplier responsibility front:

Team,

We've just released our sixth annual update on conditions in Apple's supply chain, and I want to personally share some of the results with you.

We insist that our manufacturing partners follow Apple's strict code of conduct, and to make sure they do, the Supplier Responsibility team led more than 200 audits at facilities throughout our supply chain last year. These audits make sure that working conditions are safe and just, and if a manufacturer won't live up to our standards, we stop working with them.

Thanks to our supplier responsibility program, we've seen dramatic improvements in hiring practices by our suppliers. To prevent the use of underage labor, our team interviews workers, checks employment records and audits the age verification systems our suppliers use. These efforts have been very successful and, as a result, cases of underage labor were down sharply from last year. We found no underage workers at our final assembly suppliers, and we will not rest until the number is zero everywhere.

We've also used our influence to substantially improve living conditions for the people who make our products. Apple set a new standard for suppliers who offer employee housing, to ensure that dormitories are comfortable and safe. To meet our requirements, many suppliers have renovated their dorms or built new ones altogether.

Finding and correcting problems is not enough. Our team has built an ambitious training program to educate workers about Apple's code of conduct, workers' rights, and occupational health and safety. More than one million people know about these rights because they went to work for an Apple supplier. Additionally, Apple offers continuing education programs free of charge at many manufacturing sites in China. More than 60,000 workers have enrolled in classes to learn business, entrepreneurial skills or English.

Finally, we are taking a big step today toward greater transparency and independent oversight of our supply chain by joining the Fair Labor Association. The FLA is a leading nonprofit organization dedicated to improving conditions for workers around the world, and we are the first technology company they've approved for membership. The FLA's auditing team will have direct access to our supply chain and they will report their findings independently on their website.

No one in our industry is driving improvements for workers the way Apple is today. I encourage you to take some time to read more about these efforts, so that you can be as proud of Apple's contributions in this area as I am. The details are online now at apple.com/supplierresponsibility.

Tim

Today has been a busy day on the environmental responsibility and worker rights fronts for Apple, with the company also announcing a partnership with the Fair Labor Association to monitor conditions at suppliers' facilities and an expanded recycling program in the UK, Germany, and France. News also surfaced today regarding Apple's efforts to transition to halogen-free power and USB cables for its products.

Popular Stories

WWDC25 Live Coverage Feature 1

WWDC 2025 Apple Event Live Keynote Coverage: iOS 26, macOS Tahoe, and More

Monday June 9, 2025 9:00 am PDT by
Apple's Worldwide Developers Conference (WWDC) starts today with the traditional keynote kicking things off at 10:00 a.m. Pacific Time. MacRumors is on hand for the event and we'll be sharing details and our thoughts throughout the day. We're expecting to see a number of software-related announcements led by a design revamp across Apple's platforms that will also see the numbering of all of...
General Apps Messages Redux

iOS 26: New Messages and Phone App Features Leaked Ahead of WWDC

Friday June 6, 2025 7:27 am PDT by
Apple is planning to announce several new features for the Messages and Phone apps on iOS 26, according to Bloomberg's Mark Gurman. In a lengthy report outlining his WWDC 2025 expectations today, Gurman said that the two main changes in the Messages app will be the ability to create polls, as well as the option to set a background image within a conversation. 9to5Mac was first to report...
liquid glass

Apple Announces All-New 'Liquid Glass' Software Redesign

Monday June 9, 2025 10:13 am PDT by
Apple today announced a complete redesign of all of its major software platforms called "Liquid Glass." Announced simultaneously for iOS, iPadOS, macOS, watchOS, tvOS, visionOS, and CarPlay, Liquid Glass forms a new universal design language for the first time. At its WWDC 2025 keynote address, Apple's software chief Craig Federighi said "Apple Silicon has become dramatically more powerful...
iPhone 17 Air Size Feature

'iPhone 17 Air' Launching Later This Year With These 17 New Features

Friday June 6, 2025 6:17 am PDT by
While the so-called "iPhone 17 Air" is not expected to launch until September, there are already plenty of rumors about the ultra-thin device. Overall, the iPhone 17 Air sounds like a mixed bag. While the device is expected to have an impressively thin and light design, rumors indicate it will have some compromises compared to iPhone 17 Pro models, including worse battery life, only a single ...
macOS Tahoe Render

macOS Tahoe Might Support One Fewer Mac Than Previously Rumored

Saturday June 7, 2025 5:27 am PDT by
macOS 26 will drop support for several older Intel-based Mac models currently compatible with macOS Sequoia, according to a private account on X with a proven track record of leaking information about Apple's software platforms. macOS 26 will be compatible with the following Mac models, the account said:MacBook Air (M1 and later) MacBook Pro (2019 and later) iMac (2020 and later) Mac...
AirTag Backpack

New AirTag With Three Upgrades is 'Nearly Ready' to Launch

Sunday June 8, 2025 11:44 am PDT by
Apple's long-rumored AirTag 2 might be coming soon. In his Power On newsletter today, Bloomberg's Mark Gurman briefly mentioned that a new AirTag is "nearly ready" to launch. Last year, he said that it would be released around the middle of 2025, and the midpoint of the year is just a few weeks away. "The new AirTag is nearly ready, having been prepared for launch over the past several...

Top Rated Comments

mjtomlin Avatar
175 months ago
Not sure why it took until Tim Cook was CEO to do this, but good on them.

Because Steve Jobs never caved into the "bragging" mindset that all expect. He knew Apple was doing the right thing and that's all that mattered to him. This is what infuriated Green Peace the most - that Steve Jobs never gave them what they wanted... an environmental roadmap, which is how Green Peace rates companies; not on what they do, but what they promise to do whether they do it or not, which seems really stupid.

I think being the former "supply guy," Tim Cook is more in tune with what's expected and more willing to be transparent about it, especially since he's the one that made it happen.
Score: 17 Votes (Like | Disagree)
thetexan Avatar
175 months ago
Or you could take some of those billions of dollars you're sitting on and those new billions of dollars in profits you make and work with suppliers to open some factories in the US.
Score: 12 Votes (Like | Disagree)
miles01110 Avatar
175 months ago
Not sure why it took until Tim Cook was CEO to do this, but good on them.
Score: 12 Votes (Like | Disagree)
admanimal Avatar
175 months ago
Good to see Tim caring about human atrocities, unlike his predecessor.

They may have just joined the FLA, but Apple has been doing supplier responsibility reports since 2007.
Score: 10 Votes (Like | Disagree)
Bisz Avatar
175 months ago
I'm liking all of the communications we've seen from Tim, he seems like a great guy to lead Apple.
Score: 8 Votes (Like | Disagree)
Thunderhawks Avatar
175 months ago
Not sure why it took until Tim Cook was CEO to do this, but good on them.

I don't think it took Tim to become CEO to do this.

These programs were most likely in place already, just not used for PR.

Impossible that even under Jobs Apple wouldn't monitor its suppliers.

Apple is too smart for that.
Score: 8 Votes (Like | Disagree)